Application Support Specialist
Help boost client operations with top property tech software. Use your SQL, problem-solving, and people skills. Thrive in a supportive, growing company with a competitive salary.
What You’ll Be Doing
The Application Support Specialist position offers a full-time, permanent role with a strong salary range from £35,000 to £40,000 per annum.
Your typical day involves supporting users of advanced property management solutions, diagnosing issues, and enhancing software usage for clients.
You’ll advise on best practices, test updates before rollout, and play a pivotal role in system integrations and troubleshooting.
Sharing knowledge and collaborating with technical teams is part of your everyday responsibilities, keeping the work dynamic.
Success comes through technical acumen with SQL and proficiency in supporting property or accounting software.
Key Responsibilities
You will provide frontline application support, resolving client queries with insight and care.
Analysing, researching, and documenting solutions is central—ensuring processes are smooth for end users.
Periodic software updates, integrations, and rigorous testing keep the system reliable and efficient.
Collaborate across internal technical, product, and cloud teams to guarantee optimal outcomes for clients.
Helping clients optimise workflows and system performance will be a rewarding aspect of your role.
Advantages of This Role
This position stands out for its generous salary and the stability of a permanent, full-time offer.
You’ll join a forward-thinking environment, with ample chances to boost both your technical and client engagement skills.
Variety is guaranteed, as every client query brings a new challenge and learning opportunity.
Potential Downsides
While autonomy is appealing, it can also result in handling multiple, simultaneous client issues—demanding sharp time management.
Facing technical challenges and the pressure to resolve them swiftly might test your resilience during busy periods.
Our Verdict
If you excel in both software troubleshooting and client communication, this Application Support Specialist role is an excellent next step.
The position is best for those eager to grow with a respected property technology leader while enjoying job security, a healthy salary, and diverse daily tasks.