Warehouse Customer Service Job – Salary Up to RM 36,000, Full Time

Key Responsibilities

Every day you will handle email correspondence with customers, ensuring clear communication on delivery updates and inquiries. Organization is key in this role.

You will coordinate and monitor deliveries, issuing picking lists and job files to the appropriate teams for reliable and timely shipment arrival.

Your tasks include tracking inbound and outbound shipments, updating shipments until completion, and maintaining process flow records in both digital and logbook formats.

Other tasks involve preparing and sending daily or monthly delivery and KPI reports, checking inventory stocks, and working closely with the warehouse operations team.

The employer expects adherence to documentation best practices and flexibility for any ad hoc tasks the management assigns, creating a diverse working environment.

Pros of the Role

This position provides strong exposure to warehouse and logistics operations, ideal if you want to grow in those industries. You’ll develop useful administrative and customer service skills every day.

The full-time, permanent work structure gives career stability, which is often valued in logistics roles like this one. Estimated annual salary up to RM36,000 also makes the position competitive within the market.

Cons to Consider

The work is fast-paced with regular reporting and tight deadlines, which may create pressure for those new to detailed logistics coordination.

Limited flexibility is another aspect, as this is an on-site position, which might not suit candidates seeking remote or hybrid work opportunities.

Verdict

For applicants who thrive in warehouse environments and enjoy staying organised while communicating with teams and clients, this role is highly attractive.

If you have basic computer and inventory system skills, and enjoy a structured, on-site job, this warehouse customer service position is a smart step forward in your career.